Propel Commerce

Uninstalling 1

• How do I uninstall Upsell Now and remove Upsell Now from my theme?

Setup 1

• How do I setup Upsell Now?

In-App Settings 3

• Is Upsell Now compatible with Buy Now buttons?
• Close The Popup After Engagement
• My Buy Now button has disappeared. How do I get it back?

Setup 4

• How to Create Your First Sale
• How does Sales & Bulk Discounts Now work?
• Does Sales & Bulk Discount Now create hidden discounted variants?
• How do I activate Sale and Discount Manager in my theme?

Uninstall 1

• How do I delete the app?

Installing 3

• How do I install Session Recording Now?
• Does Session Recording & Replays work on other platforms or websites besides Shopify?
• How do I enable Propel Replays in the theme customizer?

Uninstalling 1

• How do I uninstall Session Recording Now?

Replay Questions 13

• Why do I see grey boxes in the replays?
• Why are some shoppers' locations incorrect?
• Why does screen recording playback speed-up or fast-forward sometimes?
• How do I view replays for other pages visited during a shopper's session?
• Why is the app unable to replay some replays?

View all 13

Recording Questions 10

• Why aren't all visits recorded? Why do some sessions have 0 seconds as their duration?
• Will checkout be recorded?
• What's the page view quota?
• Will credit card information be recorded?
• Will session recording affect my site's speed?

View all 10

Installation and Setup 5

• How do I test Subscriptions Now?
• How do I test Subscriptions Now in an unpublished theme?
• How to duplicate a published theme?
• Does Propel Subscriptions support the Authorize.net payment gateway?
• How do I activate Propel Subscriptions in my theme?

Subscription Questions 12

• How to Create a Pre-paid One-Year Subscription with Monthly Fulfilment
• Will the customer be charged for shipping with each monthly subscription payment or will they only be charged once off the first time?
• What if the re-order automatic payment fails?
• How many subscriptions can a given customer have active at any given time?
• Can customers and merchants pause subscriptions and can I prevent customers from unpausing subscriptions?

View all 12

Discounts 1

• Do automatic discounts work with subscriptions?

Installing 4

• How do I activate Propel Appointments in my theme?
• How to set up Propel Appointments
• What does the 'Customers can book... within a date range' option do?
• How do I use shortcodes to display the "Book Now" button elsewhere on my site?

Google Calendar 2

• How to reactivate Google Calendar integration if it loses access to your Google account
• Why was a customer able to book a time that was blocked off by an event in my Google Calendar?

Group Appointments 1

• How do I set up my product to work with group appointments?

Deposits 2

• How does the deposits feature works?
• Why can't customers use gift cards to pay deposits?

Zoom 1

• How do I setup Zoom integration?

SMS 1

• Why can't I send SMS to Australia, New Zealand and Singapore?