Replay Questions

Why is my paid Facebook traffic being marked as referred and not paid?
Propel Replays identifies Facebook traffic by looking for the fbclid parameter in the URL when shoppers are referred to your site from Facebook. Facebook a...
Mon, 6 Jun, 2022 at 2:07 PM
Why does the replay lagging/jumpy on playback?
If you find that playback is jumpy, there are a couple of settings I'd suggest tweaking: Disable 'Skip inactive' Set playback speed to ...
Thu, 16 Jun, 2022 at 3:37 AM
Why is my paid traffic not marked as paid in the app?
Some ad platforms do not include any identifying information when they link to your website. This makes it difficult for Propel Replays to know where the vi...
Fri, 4 Nov, 2022 at 3:15 PM